Washing and Care Questions

This is the folder for all questions related to how we get clothes clean.

Do you mix my clothing with other customers' clothing?
In contrast to a lot of commercial washing services that bag customers' laundry and throw it into giant 100-200 lb machines, our practice is to wash and ...
Mon, Oct 28, 2013 at 9:35 AM
What detergents do you use?
For all of our personal wash and fold customers, we use Sun and Earth-brand laundry detergent. It's natural, biodegradable, non-toxic, hypoallergenic, an...
Mon, Jul 9, 2012 at 12:32 AM
I'd like you to give special treatment to certain pieces of clothing. Can you?
We can try. While we can't promise to comply with every request, we have been known to fold socks in certain special ways for certain special customers. ...
Mon, Jul 9, 2012 at 12:31 AM
What happens when laundry goes missing?
We're really serious about preventing laundry mix-ups: we never mix our customers' laundry in the washing machine or the dryers, and all of our staff...
Mon, Jul 9, 2012 at 12:32 AM
Do you do dry cleaning?
Yes, we offer Dry Cleaning services in all of our service areas. This includes Washington DC and Austin, Tx. For pricing please visit washcyclelaundry.com
Fri, Aug 21, 2015 at 4:48 PM
How do you fold fitted sheets?
Not that we like to toot our own horn to much, but we fold a mean fitted sheet. Start with the sheet inside out, put your finger into two corners, and then p...
Mon, Jul 9, 2012 at 12:37 AM
Do you use bleach?
We don't use bleach on any of our personal clothing. We don't even own bleach in the facilities where we process personal clothing.
Mon, Jan 7, 2013 at 6:07 PM
My clothing smells like perfume / I had a skin reaction. I thought you said you only used unscented detergent!
We always use Sun and Earth brand laundry detergent. You can read more about that here:http://tinyurl.com/aorazsu. The detergent is made with citrus products...
Mon, Jan 7, 2013 at 6:11 PM
My laundry is missing. What happened to it?
First off, we're extremely sorry that you can't find some of your laundry items! We'd be more than happy to scour our facility to see if anything...
Mon, Jan 7, 2013 at 6:20 PM
Can I request a certain water temperature, and wash instructions?
Yes you can. Also, have them bagged separate with a note with the instructions you prefer. Our Laundry Team will do their best to follow these instructions.
Tue, Jan 8, 2013 at 6:10 PM