First off, we're extremely sorry that you can't find some of your laundry items! We'd be more than happy to scour our facility to see if anything was left behind and to look out to see if any customers report receiving clothing that wasn't theirs. In order to help us do this, could you please give us as complete a description of the items you can't find?
- Type (shirt/pants/etc)
- Color
- Size
- Brand
- Day that you sent them to us
From here, we'll double-check our lost and found and get back to you as soon as we have more information. Thanks, and if you ever have any questions about how things are going, please don't hesitate to contact us directly on the phone, at 1-888-611-9274. We generally staff our phone line between noon and 8:30pm.